OpenDukan respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, mobile applications, tools, and services.
By accessing or using OpenDukan, you agree to the terms outlined in this Privacy Policy.
OpenDukan is an online platform that allows individuals, resellers, creators, and businesses to create digital stores, showcase products/services, and receive customer orders through WhatsApp and other communication channels.
OpenDukan acts only as a technology service provider and does not directly own, manufacture, or sell products listed by sellers.
We may collect the following information:
Your information may be used to:
Store owners are fully responsible for the customer information they collect through their stores.
OpenDukan is not responsible for misuse of customer data by sellers, resellers, or third parties.
OpenDukan may use secure third-party payment gateways such as Razorpay, PhonePe, Stripe, UPI, Paytm, and other providers.
We do not store sensitive card details or banking credentials on our servers.
OpenDukan integrates with third-party platforms including WhatsApp and Meta services.
Your use of these services is also subject to their own privacy policies and terms.
We may use cookies, pixels, analytics tools, and tracking technologies to improve user experience and platform performance.
Users may disable cookies through browser settings, though some features may not function properly.
We implement reasonable technical and security measures to protect user data against unauthorized access, misuse, or loss.
However, no internet-based platform can guarantee 100% security.
OpenDukan does not sell personal user data to third parties.
Information may only be shared:
OpenDukan strictly prohibits the sale, promotion, or distribution of copyrighted, counterfeit, pirated, or trademark-infringing content.
Violating stores may be suspended permanently without notice.
We may retain user data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
OpenDukan reserves the right to suspend or terminate accounts involved in:
OpenDukan services are not intended for users under 18 years of age.
We do not knowingly collect information from minors.
OpenDukan may update this Privacy Policy at any time without prior notice.
Continued use of the platform constitutes acceptance of revised policies.
For privacy concerns, legal issues, or policy-related questions: